Delivery

Freight Costs

Freight charges vary per order based on delivery location and the size of the goods ordered. Our online system has been programmed to calculate nation wide freight costs. Before you confirm your order with our online system (the final step) the complete freight cost will be itemized along side your order total. This fee includes insurance, tracking, and door to door delivery (signature required), all items are shipped within 48 hours* from the time the transaction is complete and the funds have cleared.

Conditions apply: Normal business hours only, Monday to Friday only, your order must have been processed correctly, Excludes public holidays, unforeseen circumstances and any other third party delays.

Freight Carriers

All of our freight companies offer excellent consignment tracking as well as professional handling of fragile goods. Our appointment of these carriers gives us the greatest level of flexibility with regards to nation wide coverage and ensures our freight charges are highly competitive.

Shipping Policy

• We only ship within Australia
• Delivery is via third party courier
• It is our company policy that we do not ship to Post Office box.
• All deliveries are sent with registered couriers and must be signed for at time of delivery. Under some special circumstances, courier deliveries may be replaced by Australia Post.
• Shipping address cannot be changed once order(s) has been shipped.
• As the registered couriers are third-party courier companies, we are unable to control their delivery time. The courier is also unable to ring you prior or during delivery.
• If the delivery is to your home address, it is best to ensure someone is home to receive the goods. If not, we recommend using an alternative, like your work address for delivery.
• If you are not home at the time of delivery additional delivery charges may apply.
• Order cannot be cancelled once order has been shipped.
• Shipping time may vary depending on your location, please allow 2 – 10 days for delivery.
• Shipping charges are determined by packing size, weight and delivery location.